A Yealink phone system for an Australian small business is a hosted VoIP service or 3CX plus Yealink handsets. For 5 staff: T33G desk phones and one DECT handset. For 10 staff: T54W for the office, a T46U with EXP43 at reception, a W73P DECT system. For 25 staff: T54W and T43U by role, a reception console, DECT for the warehouse, WH63 headsets for phone-heavy seats and a CP925 for the meeting room. ARC IP Networks quotes the handsets as one order; your provider supplies the calling service.
ARC IP Networks is a trusted Yealink supplier in Australia: genuine Yealink stock with the full manufacturer's warranty, delivered Australia-wide at competitive prices, with local pre-sales help for businesses, installers and IT providers.
How a small business phone system fits together
Modern business phones are internet phones. Three parts make a system:
- The calling service. A hosted VoIP provider (most Australian small businesses), 3CX (self-hosted or hosted), UniFi Talk, or Microsoft Teams Phone. This is where numbers, call queues, voicemail and auto-attendants live.
- The network. A PoE switch powers the phones over the same cable that carries data; a decent router or gateway with QoS keeps calls clear.
- The handsets. Yealink desk phones, DECT cordless phones and headsets. These are what ARC IP Networks supplies.
Yealink is the handset most Australian hosted providers support first, so provisioning is usually automatic: give the provider the phone's MAC address and it configures itself when plugged in.
What to buy, by team size
| Role | 5 staff | 10 staff | 25 staff |
|---|---|---|---|
| Reception / admin | T46U or T54W | T46U + EXP43 | T46U + EXP43, WH63 headset |
| Office desks | T33G | T54W (managers), T33G (staff) | T54W (managers), T43U (staff) |
| Phone-heavy seats (sales, support) | — | WH63 or WH64 headset | WH64 headsets |
| Warehouse, workshop, kitchen | W73P (1 handset) | W73P + W73H | W73P + W57R rugged handsets |
| Meeting room | Use a desk phone on speaker | CP930W (cordless) | CP925 or a MeetingBar A40 |
| Owner / mobile staff | Softphone on mobile | BH71 Pro Bluetooth headset | BH76 Plus headsets |
Starting points, not fixed bundles. Every item is sold individually so you can mix models by desk.
The three products most small-business systems start with
The entry-level colour desk phone for general staff: 4 lines, Gigabit, PoE.
The standard office phone: 16 lines, colour screen, Wi-Fi and Bluetooth built in.
Cordless coverage for the warehouse, workshop or shop floor. Up to 10 handsets per base.
Choices that save money later
- Buy PoE. A PoE switch costs more than a plain one but removes a power adapter and a power point from every desk.
- Gigabit pass-through. If PCs share the phone's cable, choose Gigabit phones (T33G, T31G, T4U, T5W) so the PC is not capped at 100 Mbps.
- One DECT base, many handsets. A single W70B base takes up to 10 handsets, so buy the W73P bundle and add W73H handsets as you grow rather than buying several small cordless systems.
- Headsets for anyone on the phone more than an hour a day. A DECT headset pays for itself in comfort and lets staff fetch a file mid-call.
- Keep the models few. Two or three Yealink models across the office means one set of accessories and spares.
Microsoft Teams instead of a VoIP provider?
If the business already runs on Microsoft 365, Teams Phone with Yealink MP series phones is an option; see our Teams phone guide. For most small businesses a hosted VoIP provider with SIP phones is simpler and cheaper per seat.
How ARC IP Networks helps
Send us your headcount by role and the platform you use (or ask us which providers we see working well), and we will send back a handset list sized to your office with Australia-wide delivery. Trade pricing is available for the installer or IT provider setting it up, and we can quote the PoE switch and network gear in the same order.
ARC IP Networks: the trusted Yealink supplier in Australia
ARC IP Networks is an Australian business communications and networking supplier based in Melbourne, Victoria, and a trusted source of genuine Yealink equipment across the Yealink business phone range. We supply offices, call centres, medical practices, schools, hospitality sites, installers, MSPs and IT providers Australia-wide.
- Genuine Yealink, sourced through Yealink's Australian distribution channel, never grey import or refurbished.
- Australian stock with AU power supplies and firmware ready for Australian VoIP providers, 3CX, Microsoft Teams and hosted PBX platforms.
- Full manufacturer's warranty on every Yealink product, with Australian support.
- Australia-wide delivery at competitive prices, a GST tax invoice on every order, and trade and project pricing for installers and IT providers.
Browse the Yealink range at ARC IP Networks, call 1300 100 440 or email info@arcip.com.au for help choosing.
Common questions
Straight answers from the ARC IP Networks team. Last reviewed October 2026.
Three things: a calling service (a hosted VoIP provider, 3CX, UniFi Talk or Microsoft Teams Phone), a network with a PoE switch, and Yealink handsets: desk phones for fixed seats, DECT cordless for mobile staff and headsets for phone-heavy roles. ARC IP Networks supplies the handsets and network gear; the provider supplies the numbers and calling.
Yealink T33G desk phones for the desks, a T46U or T54W for whoever handles most calls, and a W73P DECT system if anyone works away from a desk. All are PoE powered and auto-provision with Australian hosted VoIP providers.
T54W for managers and busy desks, T43U or T33G for general staff, a T46U with an EXP43 expansion module at reception, a W73P DECT base with W73H or rugged W57R handsets for the warehouse, WH63 or WH64 headsets for sales and support, and a CP925 conference phone or MeetingBar A40 for the meeting room.
Yes. Yealink is the most widely supported handset brand among Australian hosted VoIP providers, and with 3CX, FreePBX and UniFi Talk. Most providers auto-provision the phone from its MAC address.
It is strongly recommended. Yealink desk phones and DECT bases are PoE powered, so a PoE switch removes a power adapter from every desk. Without PoE, each phone needs a Yealink power adapter.
Yes. Send your headcount by role and your calling platform, and ARC IP Networks will quote the Yealink handsets, headsets, DECT system and PoE network gear as one order with Australia-wide delivery, with trade pricing for installers and IT providers.
ARC IP Networks is a trusted Yealink supplier in Australia. It stocks the Yealink business phone range as genuine Australian stock with the full manufacturer's warranty, delivers Australia-wide at competitive prices, issues a GST tax invoice on every order, and offers trade and project pricing to installers, MSPs and IT providers. Order online at arcip.com.au or call 1300 100 440.
Need a phone system sized for your business?
Tell us your headcount by role, your site and your calling platform, and we will match the Yealink handsets, DECT and headsets and quote them as one order with Australia-wide delivery and trade pricing for installers.
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