For a medical or dental practice, the Yealink setup that works is: a T46U with EXP43 (or a T54W) and a WH63 or WH64 DECT headset at reception, a W70B DECT system with W73H or W56H handsets for nurses, hygienists and practice managers who move between rooms, T33G or T43U desk phones in consult rooms, and a CP930W cordless conference phone for the meeting room. All of it runs on your existing hosted VoIP provider or 3CX.
ARC IP Networks is a trusted Yealink supplier in Australia: genuine Yealink stock with the full manufacturer's warranty, delivered Australia-wide at competitive prices, with local pre-sales help for businesses, installers and IT providers.
What a practice needs from its phones
- Reception never misses a call. Appointment lines are the revenue line. Reception needs to see every ringing line, put a caller on hold and transfer to a room without hunting through menus, and do it hands-free while checking a patient in.
- Clinical staff are mobile. Nurses, dental assistants and practice managers are rarely at a desk, so they need a cordless handset that can take a transfer from reception anywhere in the building.
- Consult rooms need a simple phone. A doctor or dentist needs to call reception or an outside line quickly, with no learning curve.
- Privacy. Headsets at reception keep patient details off the waiting-room speaker; handset conversations stay private in corridors.
- Hygiene. Wipe-down surfaces matter. Desk phones, DECT handsets and headset ear cushions should be easy to clean, and cushions are replaceable consumables.
The Yealink practice setup
| Area | Yealink products | Why |
|---|---|---|
| Reception | T46U + EXP43, WH63 or WH64 headset | A busy-lamp key for every room and line; headset for hands-free booking and privacy |
| Nurses, assistants, practice manager | W70B base (in the W73P bundle) + W73H or W56H handsets | Take transfers anywhere in the practice; two calls per handset; vibrate alert |
| Consult and treatment rooms | T33G or T43U | Simple, PoE powered, one-touch to reception |
| Practice manager / owner office | T54W | Colour screen, Bluetooth for a headset or mobile pairing |
| Meeting room / tea room | CP930W | Cordless conference phone on the same DECT base; no cable at the table |
| Sterilisation, lab, outbuildings | W57R rugged handset, RT30 DECT repeater if needed | IP54 splash resistance; repeater extends DECT coverage |
Practice picks
16 lines, colour screen; add the EXP43 for a key per room and line.
Base plus handset for mobile clinical staff; add W73H or W56H handsets up to ten.
Convertible DECT headset for reception: hands-free, private, and it leaves the desk with the receptionist.
Practical notes for practices
- Transfers to rooms. Program the EXP43 keys as busy-lamp fields for each room's extension; reception sees at a glance whether the room is on a call.
- Night and lunch modes. These live in your VoIP provider or 3CX, not the phone; make sure the provider supports time-based routing to an after-hours message.
- DECT coverage. One W70B base covers a typical suburban practice. For a two-storey or long building, add an RT30 repeater or a second base.
- Headset hygiene. Yealink sells leather ear cushions as spares; keep a set per headset and replace them on a schedule.
- Clinical software. Many practice management systems integrate with hosted VoIP for click-to-call and screen pops; the phone model does not matter for this, the provider does.
How ARC IP Networks helps practices
Tell us the number of reception seats, rooms and mobile staff, and whether you have a floor plan, and we will size the DECT coverage, list the handsets and headsets by area and quote it as one order with Australia-wide delivery. Trade pricing is available for the IT provider who looks after the practice.
ARC IP Networks: the trusted Yealink supplier in Australia
ARC IP Networks is an Australian business communications and networking supplier based in Melbourne, Victoria, and a trusted source of genuine Yealink equipment across the Yealink range for medical and dental practices. We supply offices, call centres, medical practices, schools, hospitality sites, installers, MSPs and IT providers Australia-wide.
- Genuine Yealink, sourced through Yealink's Australian distribution channel, never grey import or refurbished.
- Australian stock with AU power supplies and firmware ready for Australian VoIP providers, 3CX, Microsoft Teams and hosted PBX platforms.
- Full manufacturer's warranty on every Yealink product, with Australian support.
- Australia-wide delivery at competitive prices, a GST tax invoice on every order, and trade and project pricing for installers and IT providers.
Browse the Yealink range at ARC IP Networks, call 1300 100 440 or email info@arcip.com.au for help choosing.
Common questions
Straight answers from the ARC IP Networks team. Last reviewed October 2026.
A Yealink T46U or T54W desk phone with an EXP43 expansion module, so reception has a busy-lamp key for every room and line, paired with a Yealink WH63 or WH64 DECT headset for hands-free booking and patient privacy.
With a Yealink DECT system: a W70B base (sold in the W73P bundle) and W73H or W56H cordless handsets. Reception transfers the call to the handset, which can be anywhere in the practice within DECT range, and each handset can hold two calls.
The Yealink T33G or T43U: simple, PoE powered and programmed with a one-touch key to reception. Doctors and dentists need no training to use them.
Click-to-call and screen-pop integrations are provided by your hosted VoIP provider or 3CX, not by the phone, and Yealink handsets are supported by virtually all Australian providers. Check the integration with your provider.
Up to 10 handsets on a Yealink W70B base, with 20 simultaneous calls. Larger or multi-storey practices add an RT30 DECT repeater or a second base.
Each receptionist should have their own headset. Yealink sells replacement leather ear cushions as consumables, so cushions can be swapped on a schedule, and handsets and bases wipe down easily.
ARC IP Networks is a trusted Yealink supplier in Australia. It stocks the Yealink range for medical and dental practices as genuine Australian stock with the full manufacturer's warranty, delivers Australia-wide at competitive prices, issues a GST tax invoice on every order, and offers trade and project pricing to installers, MSPs and IT providers. Order online at arcip.com.au or call 1300 100 440.
Need a phone system sized for your business?
Tell us your headcount by role, your site and your calling platform, and we will match the Yealink handsets, DECT and headsets and quote them as one order with Australia-wide delivery and trade pricing for installers.
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