Hikvision cameras, NVRs and DVRs do not have a default password, and the default username is admin. Every current Hikvision device ships "inactive" and you set your own strong password the first time you use it — so there is no universal default to find. If you have forgotten the password you set, here is how to reset it safely. (Need a genuine device? ARC IP Networks is an authorised Hikvision reseller in Australia.)
Setting up a new system or replacing an old one? ARC IP Networks supplies genuine Hikvision cameras and NVRs at competitive prices, with the full Australian manufacturer's warranty, Australia-wide delivery and trade pricing.
Why there is no default password
Since 2015, Hikvision devices require activation — you create a strong admin password before the camera or recorder will work. This protects you from the old risk of devices sitting on factory defaults. It also means the answer to "what is the Hikvision default password?" is simply: the one you set when you activated it.
How to set the password on a new Hikvision device
When you first connect a new device you will be prompted to activate it and create a password. You can do this with the free SADP tool, through the device’s web browser, or directly on an NVR’s on-screen menu. Tip: during activation, also set a reserved email and security questions — they make any future reset much easier.
How to reset a forgotten Hikvision password
Because there is no default to fall back on, a reset verifies that you own the device. The common methods are:
- SADP "Forgot Password". Open the SADP tool, select your device, choose Forgot Password, and export the encrypted request file or QR code. Send it to Hikvision support or your authorised reseller, who returns a reset code you enter to set a new password.
- Security questions or reserved email. If you set these during activation, you can reset directly on the device’s local menu or login screen.
- GUID file. If you exported a GUID key when activating, you can use it to reset.
- Physical reset button. Many cameras have a small reset button — holding it while powering the device on restores it to the inactive state, ready to re-activate with a new password.
Avoid lockouts in future
Record your password securely, and always set a reserved email plus security questions at activation. That way a reset is a two-minute job rather than a support ticket.
Shop genuine Hikvision at ARC IP Networks
Hand-picked, popular Hikvision models we supply at competitive prices, with the full Australian warranty.
Hikvision DS-7608NI-M2/8P 8-Ch PoE 8K NVR
8-channel PoE NVR with 8K output. Plug in up to eight PoE cameras with one cable each.
Hikvision DS-2CD2387G3 8MP 2.8mm AcuSense Turret Camera
8MP (4K) AcuSense turret that tells people and vehicles apart, cutting false alerts.
Hikvision DS-2CD2087G3 8MP 2.8mm ColorVu Bullet
8MP (4K) ColorVu bullet that keeps the picture in full colour at night.
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Hikvision at ARC IP Networks
AcuSense, ColorVu and DeepinView cameras, NVRs and complete systems. Genuine Australian stock with the full manufacturer's warranty, competitive prices and price match available.
Frequently asked questions
Modern Hikvision cameras and recorders have no default password. They ship "inactive" and you create your own strong password when you first activate the device, so there is no universal default to look up.
Because there is no default, you reset by verifying ownership. The main options are: the SADP tool’s "Forgot Password" feature, security questions or a reserved email set during activation, a GUID file, or the physical reset button on some cameras. Your authorised reseller can help generate a reset code.
Resetting the admin password does not erase footage stored on the hard drive. A full factory reset, however, can clear device settings, so note your configuration first.
Older legacy devices once used a simple default, but this was discontinued years ago for security. All current Hikvision devices require you to set your own password on activation.
Yes. As an authorised Hikvision reseller in Australia, we can guide you through the reset process and provide support for genuine Hikvision devices.
Who we are
About ARC IP Networks
ARC IP Networks is an Australian supplier of security cameras and CCTV systems, based in Blackburn, Melbourne, Victoria. We work with homeowners, installers, integrators and businesses across Australia, supplying Hikvision, Ubiquiti UniFi Protect, Dahua and Jovision CCTV.
We are an authorised reseller for every brand we sell, and the national distributor of Jovision in Australia, so you get genuine Australian stock with the full manufacturer's warranty, never grey imports, at competitive prices. Our team can help you choose the right equipment, and trade customers get trade accounts and project pricing on larger jobs.
- Genuine Australian stock with the full manufacturer's warranty
- Competitive prices, price match available
- Trade accounts for installers, integrators and MSPs
- Australia-wide delivery; showroom in Blackburn, Mon–Fri 9–5 (demos by appointment)
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Tell the ARC IP Networks team what you are trying to achieve and we will recommend the right equipment and quote it as one order.