Keeping your Hikvision firmware up to date improves stability, security and features. Done correctly it is straightforward and safe. Here is how to update a Hikvision camera or NVR the right way. (For genuine devices and firmware support, ARC IP Networks is an authorised Hikvision reseller in Australia.)
Why update firmware
Firmware updates deliver security patches, bug fixes and new features — for example improvements to AcuSense detection. Genuine, Australian-market devices receive genuine Hikvision firmware.
Method 1 — Update through the app or software (easiest)
In Hik-Connect or the iVMS-4200 desktop software, an online upgrade option checks for and installs the correct firmware automatically. This is the simplest route for most users.
Method 2 — Update through the web interface (manual)
- Identify your model and version in the device’s web interface (System Information) or via the SADP tool.
- Download the correct firmware for your exact model and region from the Hikvision website.
- Log in to the device’s web interface and go to Configuration → System → Maintenance → Upgrade.
- Select the firmware file and start the upgrade. Do not power off — the device will reboot when finished.
Updating cameras from an NVR
A Hikvision NVR can often update its connected cameras directly from the camera management menu — handy when you have several cameras.
Important safety tips
- Use firmware for the exact model and region only.
- Never power off during an update.
- Note your configuration before major upgrades.
Related Hikvision guides
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Shop Hikvision →Talk to our teamFrequently asked questions
How do I update Hikvision firmware?
You can update via the Hik-Connect app or iVMS-4200 online upgrade, or manually by downloading the correct firmware for your exact model from Hikvision and uploading it in the device’s web interface under Maintenance / Upgrade.
How do I find my Hikvision model and firmware version?
Check the device’s web interface under System Information, or look at the SADP tool, which lists the model and current firmware version of each device.
Will updating firmware delete my recordings?
No. Footage stored on the hard drive is not erased by a firmware update. Settings are usually retained, but it is good practice to note your configuration first.
Is it safe to update Hikvision firmware?
Yes, provided you use the correct firmware file for your exact model and region and do not power the device off during the update. Never interrupt an upgrade in progress.
How often should I update?
Update when Hikvision releases firmware that fixes a security issue, adds features or improves stability for your model. There is no need to update for its own sake.