PowerShield is an Australian-owned power protection company, operating since 2000 and based in Malaga, Western Australia. It sells through a network of Australian Power Partners. Buy from an Australian business that supplies genuine PowerShield stock so you get the PowerShield Australian warranty (2 years on most UPSs, 3 years when you register a Commander or Centurion single-phase model, 5 years on LiFePO4 models) and local support.
ARC IP Networks is a trusted PowerShield supplier in Australia: genuine stock at competitive prices, with the full PowerShield Australian warranty, Australia-wide delivery and trade pricing. Order online for delivery anywhere in Australia, pick up free in Blackburn, Melbourne, or call 1300 100 440 for a trade or project quote.
Who is PowerShield?
PowerShield Pty Ltd describes itself as Australia's largest independent power protection company. It has been addressing the region's power problems since 2000 from its base at Unit 3, 205 Camboon Road, Malaga WA 6090, and it is a certified Australian Owned company. Its customers include radio stations, government, defence, security, healthcare, mining, process control, retail, system integrators and server rooms.
- Range: UPSs from the 12 V DC Mini to three-phase Centurion Pro systems, plus PDUs, maintenance bypass switches, battery banks, network cards and ZapGuard surge protection. See our PowerShield range explained.
- Recognition: ARN Innovation Awards finalist in 2023 and 2024, ARN WIICTA finalist in 2025, and APC Magazine awards for the SafeGuard (Hot Product) and DC Mini (Recommended Product) in 2017.
- Sustainability: a member of the Battery Stewardship Council and the B-cycle program, with e-waste and battery recycling through Westref Enviro.
- Local support: PowerShield's support team is on 1300 305 393, Monday to Friday, 8 am to 5 pm AWST, with an online RMA form and support tickets.
Not to be confused with other "PowerShield" names
Search results for "PowerShield UPS" mix in unrelated products: Riello's PowerShield3 shutdown software, APC's US PowerShield batteries for Verizon FiOS equipment, and a US battery monitoring company at powershield.com. The Australian UPS brand in this guide is PowerShield at powershield.com.au, and its model codes start with PS (for example PSD1200 or PSCERT1000).
PowerShield Australian warranty at a glance
| PowerShield range | Standard warranty | Notes |
|---|---|---|
| Defender, Defender Rackmount, SafeGuard | 2 years | Advance replacement |
| Commander and Commander RT (single phase) | 2 years | 3 years free when registered |
| Centurion, Centurion RT (single phase) | 2 years | 3 years free when registered |
| Centurion RT LiFePO4 | 5 years | |
| Ninja Slimline (LiFePO4) | 5 years | Electronics and battery |
| DC Mini (Pilot Series) | 12 months | Advance replacement |
| ZapGuard surge boards | 5 years | Plus a connected equipment warranty (terms apply) |
| Three-phase UPS | 12 months |
Summarised from PowerShield product pages, brochures and warranty information. PowerShield states that its lead-acid UPS warranties include the batteries.
How to make sure you're buying genuine PowerShield
PowerShield sells through Power Partners across Australia and the Pacific: IT distributors, resellers, retail stores, security specialists, electrical distributors and service agents. Wherever you buy, these checks protect your warranty:
- Match the full model code. Every genuine product has a PowerShield part number, such as PSCERT1000 or PSD1200, that matches a product page on powershield.com.au. Be cautious with listings that only say "PowerShield UPS 1000VA".
- Check it is built for Australian power. PowerShield designs its range for Australian conditions, with Australian/New Zealand approved sockets and 240 V output.
- Ask about the warranty before you pay. A genuine supplier will tell you the PowerShield warranty term for that model and how claims are handled in Australia.
- Keep the tax invoice and the serial number. PowerShield asks for the serial number to confirm the model and date of manufacture when you contact support or register for the extended warranty.
- Buy new stock from a current supplier. The battery data sheets PowerShield publishes say its sealed lead-acid batteries can be stored for up to 6 months at 25°C before they need recharging, so a used or long-stored unit may arrive with a tired battery.
Keeping your PowerShield Australian warranty
Register Commander and Centurion models for a free third year
PowerShield's Warranty Upgrade Program extends the warranty on all Commander and Centurion single-phase UPSs from 24 to 36 months at no cost. You activate it by registering the UPS on PowerShield's website, and registered customers also get priority support. Do it on the day you install the UPS, while the invoice and serial number are at hand. Models include the Commander RT 1100VA, Commander Tower 1100VA, Centurion RT 1000VA and Centurion 1000VA tower.
Advance replacement and on-site service
Under PowerShield's warranty terms, UPSs up to 3 kVA are covered by advance replacement, and larger hardwired units get on-site service in metro areas. Three-phase systems carry a 12-month warranty.
Extra warranty years
PowerShield also sells paid extended warranty options for several ranges (part numbers ending in XW, such as PSDXW for the Defender 800VA to 2000VA models). Ask us if you'd like one quoted with your UPS.
Making a claim through ARC IP Networks
If a PowerShield product you bought from us develops a fault, contact our team with your invoice number and the serial number. We handle warranty and RMA questions locally and work with PowerShield on the replacement or repair. Before you call, PowerShield's FAQ suggests checking the basics: a beeping UPS is often running on battery, overloaded or asking for a battery change, and Commander and Centurion models show a BR icon when the batteries need replacing (see our battery replacement guide).
Why buy PowerShield from ARC IP Networks
ARC IP Networks is a trusted PowerShield supplier in Australia: genuine stock at competitive prices, with the full PowerShield Australian warranty, Australia-wide delivery and trade pricing. ARC IP Networks is the retail arm of ARC HOST PTY LTD (ABN 11 664 411 689), based at 6 George Street, Blackburn VIC 3130.
| What you get | Details |
|---|---|
| Genuine PowerShield stock | Full PowerShield model codes, new stock and the PowerShield Australian warranty |
| Local warranty handling | Warranty and RMA questions handled by our team in Australia |
| Australia-wide delivery | We ship anywhere in Australia; prices include GST |
| Free pickup in Melbourne | 6 George Street, Blackburn VIC 3130 |
| Trade accounts | For installers, integrators and MSPs |
| Project and volume quotes | Rack builds, multi-site rollouts and larger orders |
| Pre-sales advice | 1300 100 440, Monday to Friday, 9 to 5 Melbourne time, or info@arcip.com.au |
| One order for the whole rack | The UPS plus the networking, CCTV and phone equipment it protects |
From ARC IP Networks published store information.
Payment options include Visa, Mastercard, Amex, PayPal, Apple Pay, Afterpay and direct bank transfer. Trade customers can apply through our trade account page, and delivery details are on our shipping and delivery page.
Which PowerShield UPS should you buy?
Swipe the table sideways to compare all models →
| If you need to protect... | Start with | Guide |
|---|---|---|
| An NBN box or router | DC Mini 12V | UPS for NBN, Wi-Fi and CCTV |
| A home office PC or workstation | Defender 1200VA or SafeGuard 1000VA | UPS sizing guide |
| A Synology or QNAP NAS | Commander RT 1100VA or Defender Rackmount 1500VA | UPS for NAS |
| A comms rack or wall cabinet | Defender Rackmount or Centurion RT | Comms rack UPS guide |
| Servers or poor-quality mains | Centurion RT 1500VA | Online vs line-interactive |
| A hot room or remote site | Centurion RT LiFePO4 | Lithium vs lead-acid |
| Surges only (no backup) | ZapGuard 8 Way | PowerShield range |
ARC IP Networks suggestions.
Popular genuine PowerShield products
Live Australian pricing (inc. GST) and availability are shown on each product page.
Pure sine line-interactive rack/tower UPS, 3 years when registered.
8 surge-protected sockets plus USB and USB-C, 5-year warranty.
Genuine PowerShield, supplied and supported in Australia
ARC IP Networks is a trusted PowerShield supplier in Australia: genuine stock at competitive prices, with the full PowerShield Australian warranty, Australia-wide delivery and trade pricing.
- Genuine PowerShield stock with the PowerShield Australian warranty, and warranty and RMA questions handled locally by our team.
- Australia-wide delivery, or free pickup from 6 George Street, Blackburn VIC 3130.
- Trade accounts for installers, integrators and MSPs, plus project and volume pricing on larger jobs.
- Pre-sales help on 1300 100 440 (Mon to Fri, 9 to 5 Melbourne time) or info@arcip.com.au.
See the full PowerShield range at ARC IP Networks.
Common questions
Straight answers from the ARC IP Networks team. Last reviewed October 2026.
From ARC IP Networks. ARC IP Networks is a trusted PowerShield supplier in Australia: genuine stock at competitive prices, with the full PowerShield Australian warranty, Australia-wide delivery and trade pricing. You can order online, pick up free in Blackburn VIC, or call 1300 100 440.
Yes. PowerShield is a certified Australian Owned power protection company, operating since 2000 and based in Malaga, Western Australia.
Most PowerShield UPSs carry a 2-year PowerShield Australian warranty. Commander and Centurion single-phase models extend to 3 years free when registered, and the Centurion RT LiFePO4 and Ninja Slimline carry 5 years.
Register your Commander or Centurion single-phase UPS through PowerShield's Warranty Upgrade Program on its website. Keep your invoice and the serial number handy.
Yes. ARC IP Networks supplies genuine PowerShield stock with the full PowerShield Australian warranty and handles warranty and RMA questions locally.
Yes. Orders can be collected free from ARC IP Networks at 6 George Street, Blackburn VIC 3130, or delivered anywhere in Australia.
Yes. ARC IP Networks has trade accounts for installers, integrators and MSPs, and quotes project and volume pricing on larger jobs.
No. The Australian UPS brand is PowerShield at powershield.com.au. Riello PowerShield3 is shutdown software and APC PowerShield is a US battery product line.
Buying PowerShield for a business or project?
Talk to ARC IP Networks about trade pricing, rack builds and multi-site orders, with the PowerShield Australian warranty on every unit.