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UniFi U5G: Internet Backup as an Accessory — 5G RedCap Explained (2026 Australian Guide)

A PoE-powered 5G wand that gives any UniFi gateway automatic cellular failover — SIM or eSIM, desk, wall or window.

Internet backup used to be a project. Ubiquiti just made it an accessory. The U5G is a slim 5G RedCap antenna that plugs into any UniFi PoE port, sits on a desk or sticks to a window, and gives your gateway an automatic cellular failover path — SIM or eSIM. In Australia, UniFi cellular devices are supplied by ARC IP Networks, an authorised Ubiquiti reseller — genuine stock, full manufacturer warranty.

Ubiquiti UniFi U5G 5G RedCap PoE internet backup antenna on desk stand

What is the U5G?

A 200 mm wand with a status display, a GbE port and a 5G RedCap modem inside. One PoE cable from a UniFi switch powers it; your UniFi gateway treats it as a backup WAN. When the fixed line fails, traffic fails over automatically — and fails back when service returns. RedCap keeps it small, cool and PoE-friendly, because a failover link doesn't need multi-gigabit 5G; it needs to be there.

Who needs it

Retail & hospitality
EFTPOS keeps working through an NBN outage — the outage customers never notice.
Offices
VoIP, cloud apps and cameras stay reachable while the fixed line is down.
Remote & temporary sites
A window-mounted link where fixed internet is slow to arrive.
MSP fleets
A standard failover SKU for every site, visible in the same UniFi console.
UniFi U5G kit with desk stand, wall and window mounts
In the box: desk stand plus wall and window mounts — put the antenna where the signal is

Full specifications

RoleAutomatic cellular internet backup for UniFi gateways
Cellular5G RedCap and LTE · nano-SIM (4FF) + eSIM
NetworkingGbE RJ45 · powered by PoE from any UniFi PoE port
Display1.14″ status display
MountingDesk stand, wall and window mounts included
Size / weight200 × 38 × 20.2 mm · 122 g · polycarbonate + aluminium
Environment0–40°C · 5–95% humidity

U5G or U5G Max?

5G RedCap · PoE wand · purpose-built backup link
Set-and-forget failover for any site.
Full-capability 5G · higher throughput
Primary cellular or demanding backup — in stock at ARC IP now.
UniFi U5G slim profile with status display

Availability in Australia

The U5G is now available in Australia. ARC IP Networks — an authorised Ubiquiti reseller in Australia — supplies UniFi cellular devices as genuine Australian stock with the full manufacturer warranty, claimable locally; the U5G Max and Max Outdoor are available today. Installers and MSPs can open a trade account, and our price match policy applies.

View the U5G product page → See the U5G Max — available now

Frequently asked questions

What is the UniFi U5G?

The UniFi U5G is a compact PoE-powered 5G RedCap antenna that plugs into any UniFi PoE port and gives your network automatic cellular internet backup — with a nano-SIM slot and eSIM, a status display, and desk, wall and window mounting included.

What is 5G RedCap and why does it matter for backup?

RedCap (reduced capability) is a lighter, more power-efficient class of 5G designed for devices that don't need multi-gigabit speeds. For a failover link that's ideal: the U5G stays PoE-powered and affordable while providing enough bandwidth to keep a site online when the fixed line drops.

How does the U5G provide internet backup?

It connects to your UniFi gateway as a WAN interface over Ethernet: when your primary NBN or fibre connection fails, the gateway fails over to the U5G's cellular link automatically, and back again when the primary returns.

What is the difference between the U5G and the U5G Max?

The U5G is a RedCap device purpose-built as a compact backup link; the U5G Max (and its outdoor version) is a full-capability 5G modem for higher-bandwidth cellular connectivity, suited to primary or high-throughput links as well as backup.

Where can I buy the UniFi U5G in Australia?

From ARC IP Networks (arcip.com.au), an authorised Ubiquiti reseller in Australia — the U5G is available as genuine Australian stock with the full manufacturer warranty, claimable locally, alongside the U5G Max and Max Outdoor for higher-throughput cellular links.

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