Skip to Content
TP-Link ER706W-4G Omada 4G+ Cat6 AX3000 Gigabit VPN Router

Price:

$ 468.34
  2. Shop
  3. TP-Link ER706W-4G Omada 4G+ Cat6 AX3000 Gigabit VPN Router
TP-Link ER701-5G-Outdoor Omada 5G Outdoor Gateway with Dual Nano SIM Support
TP-Link ER701-5G-Outdoor Omada 5G Outdoor Gateway with Dual Nano SIM Support
$ 993.98
$ 1,264.60 (21% OFF)
TP-Link ER7406 Omada Gigabit Rackmount/Desktop VPN Gateway
TP-Link ER7406 Omada Gigabit Rackmount/Desktop VPN Gateway
$ 244.65
$ 311.27 (21% OFF)

TP-Link ER706W-4G Omada 4G+ Cat6 AX3000 Gigabit VPN Router

https://arcip.com.au/web/image/product.template/9294/image_1920?unique=080a121
(0 review)

The TP-Link ER706W-4G is an Omada gateway that brings 4G+ Cat6 LTE, AX3000 Wi-Fi 6 and a full VPN router into one unit. Two Nano SIM slots deliver up to 300 Mbps down and 50 Mbps up with carrier aggregation; one Gigabit SFP WAN/LAN port, one Gigabit WAN port and four Gigabit WAN/LAN ports add wired links with load balancing and failover. It handles 150,000 sessions, 100 IPsec tunnels (up to 627.5 Mbps), 50 SSL VPN tunnels, WireGuard and OpenVPN, DPI of 2000+ applications, and Omada mesh and cloud management.

$ 468.34 468.34 AUD $ 590.29 incl. GST

Not Available For Sale

  • Brand

This combination does not exist.

In stock online
Contact Us
TP-Link
  • Stock

    Authorised Australian Reseller | Australian Stock | Genuine Local Warranty

  • Instalment
    Buy Now, Pay Later 
    Details
  • [Warranty Information] Warranty
    Manufacturer Warranty 
    Details
Estimate delivery
Shipping calculated at checkout
Estimate delivery times: 3-7 business days 
Guaranteed Safe Checkout
Guaranteed Safe Checkout
Accepted payments: Google Pay, Apple Pay, Visa, Mastercard and PayPal
SKU
 TL-ER706W-4G
Barcode
 4895252500714

The TP-Link ER706W-4G is an Omada 4G+ Cat6 AX3000 Wi-Fi 6 Gigabit VPN gateway. It combines two Nano SIM slots with LTE carrier aggregation at up to 300 Mbps down and 50 Mbps up, AX3000 dual-band Wi-Fi (2402 Mbps on 5 GHz, 574 Mbps on 2.4 GHz) from five detachable antennas, and a Gigabit SFP port plus five Gigabit RJ45 ports for wired WAN and LAN. It supports up to 100 IPsec tunnels, SSL VPN, WireGuard and DPI, with Omada SDN cloud management and Omada mesh.

ER706W-4G overview

The ER706W-4G is TP-Link's Omada 4G+ Cat6 AX3000 Wi-Fi 6 Gigabit VPN Gateway; the AU product page shows hardware version 2.20. It is designed as an all-in-one gateway for sites that need cellular internet, business-grade VPN and Wi-Fi from a single box, and it slots into Omada's SDN solution, which TP-Link says integrates access points, managed switches and gateways for 100% centralised cloud management of a highly scalable network. The datasheet shows it working with Omada ceiling, wall plate and outdoor APs, long-range outdoor bridges, PoE switches and hardware, software or cloud controllers.

Cellular connectivity uses two Nano SIM slots and an LTE Category 6 (4G+) modem rated at up to 300 Mbps downlink and 50 Mbps uplink through two detachable 4.0 dBi omnidirectional LTE antennas. TP-Link lists LTE-FDD bands B1/B3/B5/B7/B8/B20/B28/B32 and LTE-TDD bands B38/B40/B41, 3G DC-HSDPA/HSPA+/WCDMA on B1/B3/B5/B8, and a long carrier aggregation table that includes combinations such as B1+B3, B3+B7, B3+B28 and B7+B28. These are listed under the heading LTE Band of EU on both the AU page and the EU datasheet, so check carrier bands before deployment. SMS send and receive is supported, and the datasheet shows separate LTE1 and LTE2 LEDs.

The wired side is generous for a 4G router: one Gigabit SFP WAN/LAN port for fibre, one Gigabit WAN port and four Gigabit WAN/LAN ports, which TP-Link's highlights summarise as one WAN and five WAN/LAN ports. With multiple WANs configured, intelligent load balance, application optimised routing and link backup by timing or failover keep the site online, so the LTE link can act as primary internet or as a backup to fixed broadband. Routing performance is listed at 150,000 concurrent sessions and 5,100 new sessions per second, with static IP NAT of 943 / 941 Mbps and DPI throughput of 933 Mbps TCP and 927 Mbps UDP.

VPN capacity is a step up from smaller Omada gateways: 100 IPsec tunnels (IKE v1/v2, AES up to 256-bit, up to 627.5 Mbps with ESP-SHA1-AES256), 50 SSL VPN tunnels at 114.6 Mbps, 55 OpenVPN tunnels, 50 L2TP and 50 PPTP tunnels, WireGuard at 335.1 Mbps, GRE in standalone mode and SD-WAN in controller mode. Security includes stateful, IPv4/IPv6, national-based and FQDN ACLs, deep packet inspection supporting 2000+ application types, URL category filtering, DNSSEC, DoH, DoT and DNS override, flood and TCP scan defence, ARP detection and IP-MAC binding. Hotspot web authentication supports local user, voucher, SMS and RADIUS, plus external RADIUS and portal servers and LDAP.

Wi-Fi is AX3000 Wi-Fi 6 with 2402 Mbps on 5 GHz (HE160) and 574 Mbps on 2.4 GHz, through three detachable dual-band antennas (5 dBi on 5 GHz, 3.5 dBi on 2.4 GHz). It supports OFDMA, MU-MIMO, beamforming, band steering, airtime fairness, 16 SSIDs (eight per radio), WPA/WPA2/WPA3 Personal and Enterprise, seamless roaming and Omada mesh with EAPs that support mesh. Power is a 12 V / 2 A adapter with 15.4 W maximum consumption, and surge protection is 4 kV. The unit measures 226 x 131 x 35 mm excluding antennas, weighs 0.96 kg, and can be used on a desk, on a wall or in a rack (rackmount kit not provided). It is rated for 0 to 40 degrees C and lists CE certification. Management is via Omada Central, hardware and software controllers and the Omada app, with zero-touch provisioning under an Omada controller. In the box are the ER706W-4G, a power adapter, rubber feet and a quick installation guide.

Key features

4G+ Cat6 LTE

Up to 300 Mbps down and 50 Mbps up with carrier aggregation.

Dual Nano SIM slots

Two SIM slots with separate LTE1 and LTE2 status LEDs.

AX3000 Wi-Fi 6

2402 Mbps on 5 GHz (HE160) and 574 Mbps on 2.4 GHz, with Omada mesh.

SFP plus five Gigabit ports

1 SFP WAN/LAN, 1 WAN and 4 WAN/LAN Gigabit ports for multi-WAN.

100 IPsec VPN tunnels

IPsec up to 627.5 Mbps, plus SSL VPN, OpenVPN, WireGuard, L2TP, PPTP and GRE.

DPI and filtering

Deep packet inspection of 2000+ application types and URL category filtering.

Load balance and failover

Intelligent load balance and link backup across LTE and wired WANs.

Omada cloud management

Omada Central, controllers and app, with zero-touch provisioning.

ER706W-4G specifications

At a glance

4G+ Cat6, 300 Mbps
2 x Nano SIM
AX3000 Wi-Fi 6
1 x Gigabit SFP
5 x Gigabit RJ45
100 IPsec tunnels
150,000 sessions
12 V / 2 A adapter
ER706W-4G full specifications
4G
Network TypeLTE Band of EU:; 4G LTE-FDD: B1/B3/B5/B7/B8/B20/B28/B32 (2100/1800/850/2600/900/800/700/1450 MHz); 4G LTE-TDD: B38/B40/B41 (2600/2300/2500 MHz); 3G DC-HSDPA/HSPA+/HSDPA/HSUPA/WCDMA: B1/B3/B5/B8 (2100/1800/850/900 MHz) Carrier Aggregation of EU: B1+B1/B3/B5/B7/B8/B20/B28/B38/B40/B41 B3+B3/B5/B7/B8/B20/B28/B38/B40/B41 B5+B5/B7/B38/B40/B41 B7+B7/B8/B20/B28/B32 B8+B32/B38/B40/B41 B20+B32/B38/B40 B28+B32/B38/B40/B41 B38+B38 B40+B40 B41+B41
SIM Type2× Nano SIM slots (4G+ Cat6)
FrequencyDownlink: 300 Mbps;; Uplink: 50 Mbps
Security
Access ControlSource/Destination IP Based ACL; Stateful ACL; IPv4/IPv6 ACL; National Based ACL; FQDN
DPIDeep Packet Inspection; Support 2000+ type Applications
DNS ProxyDNSSEC, DoH, DoT and DNS Override
FilteringWeb Group Filtering; URL Categories and URLs Filtering; Web Security
Attack DefenseTCP/UDP/ICMP Flood Defense; Block TCP Scan (Stealth FIN/Xmas/Null); Block Ping from WAN
ARP InspectionSending GARP Packets; ARP Scanning; IP-MAC Binding; ARP Detection
Vpn
GRE√ (Only in Standalone Mode)
SSL VPN50 Tunnels
IPsec VPN100 IPSec VPN Tunnels; LAN-to-LAN, Client-to-LAN; Main, Aggressive Negotiation Mode; DES, 3DES, AES128, AES192, AES256 Encryption Algorithm; IPsec Failover; IKE v1/v2; MD5, SHA1, SHA2-384 and SHA2-512 Authentication Algorithm; NAT Traversal (NAT-T); Dead Peer Detection (DPD); Perfect Forward Secrecy (PFS)
PPTP VPNPPTP VPN Server; PPTP VPN Client (10); 50 Tunnels; PPTP with MPPE Encryption
L2TP VPNL2TP VPN Server; L2TP VPN Client (10); 50 Tunnels; L2TP over IPSec
OpenVPNOpenVPN Server; OpenVPN Client (5); 55 OpenVPN Tunnels; "Certificate + Account" Mode; Full Mode
WireGuard VPN√
SD-WAN√ (Only in Controller Mode)
Hardware Features
Standards and ProtocolsIEEE 802.3, IEEE802.3u, IEEE802.3ab, IEEE802.3z, IEEE 802.3x, IEEE 802.1q, TCP/IP, DHCP, ICMP, NAT, PPPoE, NTP, HTTP, HTTPS, DNS, IPSec, PPTP, L2TP, OpenVPN, WireGuard VPN, GRE VPN, SNMP, 802.11a/b/g/n/ac/ax, LLDP
Interface1× Gigabit SFP WAN/LAN Port; 1× Gigabit WAN Port; 4× Gigabit LAN/WAN Ports
Network Media10BASE-T: UTP category 3, 4, 5 cable (Max 100 m) EIA/TIA-568 100Ω STP (Max 100 m); 100BASE-TX: UTP category 5, 5e cable (Max 100 m) EIA/TIA-568 100Ω STP (Max 100 m); 1000BASE-T: UTP category 5, 5e, 6 cable (Max 100 m)
ButtonReset Button
Power Supply12VDC / 2A Power Adapter
Wi-Fi Frequency & Signal Rate2.4 GHz: 574 Mbps; 5 GHz: 2402 Mbps (HE160)
Flash256MB NAND
DRAM512 MB DDR4
LEDSYS, WLAN, SFP, LTE Signal, WAN (1000M Link/Act, 100/10M Link/Act), WAN/LAN (1000M Link/Act, 100/10M Link/Act)
Dimensions ( W x D x H )8.9 × 5.2 × 1.4 in (226 × 131 × 35 mm) (Antenna dimensions are not included)
AntennaWi-Fi: 3× 5GHz 5dBi & 2.4GHz 3.5dBi dual-band detachable antennas; LTE: 2× 4.0dBi omnidirectional detachable antennas
MountingDesktop/ Wall-mounting/Rackmount (rackmount kit not provided)
Max. Power ConsumptionEU: 15.4W
Performance
Concurrent Session150,000
New Sessions /Second5,100
NAT (Static IP)Upload: 943 Mbps; Download: 941 Mbps
NAT(DHCP)Upload: 942 Mbps; Download: 941 Mbps
NAT(PPPoE)Upload: 940 Mbps; Download: 937 Mbps
NAT (L2TP)Upload: 868 Mbps; Download: 877 Mbps
NAT (PPTP)Upload: 845 Mbps; Download: 889 Mbps
66 Byte Packet Forwarding Rate1,453,489 pps / 1,453,488 pps
1,518 Byte Packet forwarding rate81,274 pps/ 81,275 pps
IPsec VPN ThroughputESP-SHA1-AES256: 627.5 Mbps; ESP-SHA256-AES256: 606.8 Mbps; ESP-SHA384-AES256: 620.0 Mbps; ESP-SHA512-AES256: 620.9 Mbps
GREUnencrypted: 951 Mbps; Encrypted: 615 Mbps
WireGuard VPN335.1 Mbps
OpenVPN101.8 Mbps
L2TP VPN ThroughputUnencrypted: 990.0Mbps; Encrypted: 502.5 Mbps
PPTP VPN ThroughputUnencrypted: 1057.5 Mbps; Encrypted: 204.6 Mbps
SSL VPN Throughput114.6 Mbps
DPI ThroughputTCP: 933 Mbps; UDP: 927 Mbps
Management Features
Omada AppYes.
Centralised ManagementOmada Central (Cloud-Based); Omada Hardware Controller; Omada Software Controller
Cloud AccessYes.
ServiceDynamic DNS (Dyndns, No-IP, Peanuthull, Comexe, DDNS Customisation)
MaintenanceWeb Management Interface; Remote Management; Export & Import Configuration; SNMP v1/v2c/v3; Diagnostics (Ping & Traceroute); NTP Synchronize; Port Mirroring; CLI (only in Standalone Mode); Syslog Support
Zero-Touch ProvisioningYes. Require the use of an Omada Controller.
Management FeaturesAutomatic Device Discovery; Intelligent Network Monitoring; Abnormal Event Warnings; Unified Configuration; Reboot Schedule; Captive Portal Configuration
Wireless Features
Advanced FeaturesSeamless Roaming; Mesh (with EAP that supports Mesh); OFDMA; Beamforming; MU-MIMO; Rate Limit: Based on SSID/Client; Airtime Fairness; Wireless Encryption: WPA/WPA2/WPA3 Personal, WPA/WPA2/WPA3 Enterprise; Multiple SSIDs: 16 in total (8 per radio); Load Balance; Airtime Fairness; Band Steering; RADIUS Accounting; MAC Authentication; Reboot Schedule; Wireless Schedule; Enable/Disable Wireless Radio; Enable/Disable SSID Broadcast; Guest Network; Automatic Channel Selection Algorithm; Transmit Power Control: Adjust transmit Power on dBm
Basic Functions
LAN DNS√
WAN Connection TypeStatic IP; Dynamic IP; PPPoE (supports MRU Configuration); PPTP; L2TP
MAC CloneModify WAN Address
DHCPDHCP Server; DHCPv6 PD Server (only in Standalone Mode); DHCP Options Customisation; DHCP Address Reservation; Multi-IP Interfaces; Multi-Net DHCP; WAN DHCP 60
Stateful ACL√
Quality of Service√
Bridge VLAN√
SMSReceive / Send SMS
mDNS Repeater√
IPv6StaticIP / SLAAC / DHCPv6 / PPPoE / 6to4Tunnel / PassThrough / Non-Address mode
VLAN802.1Q VLAN
IPTVIGMP v2/v3 Proxy, Custom Mode, Bridge Mode
Advanced Features
Advanced RoutingStatic Routing; Policy Routing; RIP; OSPF
Bandwidth ControlIP-Based Bandwidth Control
Load BalanceIntelligent Load Balance; Application Optimised Routing; Link Backup(Timing, Failover); Online Detection
NATOne-to-One NAT; Multi-Net NAT; Port Forwarding; Port Triggering; NAT-DMZ; FTP/H.323/SIP/IPSec/PPTP ALG; UPnP; Disable NAT
Session LimitIP-Based Session Limit
Authentication
Web AuthenticationNo Authentication; Simple Password; Hotspot (Local User / Voucher / SMS / Radius ); External Radius Server; External Portal Server; LDAP
Others
Network Services Enabled by DefaultWeb Server Manage and configure device through web (HTTP/HTTPS); Port: 80/443 Protocol: TCP _____________________________________________________ TDP Server Device discovery; Port: 20003 Protocol: UDP _____________________________________________________ DHCP Server Handle DHCP packets; Port: 67 Protocol: UDP _____________________________________________________ DNS Handle DNS packets; Port: 53 Protocol: TCP/UDP
CertificationCE
System RequirementsMicrosoft Windows 98SE, NT, 2000, XP, Vista or Windows 7/8/8.1/10/11; MAC OS, NetWare, UNIX or Linux
EnvironmentOperating Temperature: 0 °C to 40 °C (32 °F to 104 °F); Storage Temperature: -40 °C to 70 °C (-40 °F to 158 °F); Operating Humidity: 10% to 90% non-condensing; Storage Humidity: 5% to 90% non-condensing

Source: TP-Link's published specifications for this model (TP-Link Australia product page and datasheet). Some features run only in Standalone Mode or only under an Omada Controller; throughput figures are TP-Link's lab results. TP-Link may change specifications without notice.

What's in the box

  • ER706W-4G
  • Power Adapter
  • Rubber Feet
  • Quick Installation Guide

Source: TP-Link's published package contents.

Who the ER706W-4G is for

Sites needing LTE internet

  • Primary 4G+ where fixed broadband is unavailable
  • Backup WAN with automatic failover
  • Dual SIM slots

Branch and remote offices

  • 100 IPsec and 50 SSL VPN tunnels
  • WireGuard and OpenVPN
  • SD-WAN under a controller

All-in-one small sites

  • Router, firewall and Wi-Fi 6 in one
  • Omada mesh with compatible EAPs
  • Hotspot portal for guests

Buy the ER706W-4G from ARC IP Networks

ARC IP Networks supplies TP-Link Omada products from Australian stock at competitive prices, with the full manufacturer's warranty, Australia-wide delivery and trade pricing for installers and MSPs.

  • New TP-Link Omada product from Australian stock.
  • Manufacturer warranty: the full TP-Link manufacturer's warranty for this model.
  • Australia-wide delivery to every state and territory.
  • Trade and project pricing: call 1300 100 440 or email info@arcip.com.au.

Frequently asked questions

Straight answers about the ER706W-4G from the ARC IP Networks team.

Last reviewed October 2026.

An Omada 4G+ Cat6 AX3000 Wi-Fi 6 Gigabit VPN gateway that combines LTE internet, a multi-WAN VPN router and dual-band Wi-Fi 6.

LTE Category 6 (4G+) with carrier aggregation, rated at up to 300 Mbps downlink and 50 Mbps uplink. Actual speeds depend on the carrier and signal.

Yes. It has two Nano SIM slots.

LTE-FDD B1/B3/B5/B7/B8/B20/B28/B32, LTE-TDD B38/B40/B41 and 3G B1/B3/B5/B8, listed by TP-Link under LTE Band of EU. Check your carrier's bands before deployment.

Yes. It has a Gigabit SFP WAN/LAN port, a Gigabit WAN port and four Gigabit WAN/LAN ports, with load balancing and failover between wired and LTE links.

AX3000 Wi-Fi 6: up to 2402 Mbps on 5 GHz with 160 MHz channels and 574 Mbps on 2.4 GHz. These are maximum physical rates.

100 IPsec, 50 SSL VPN, 55 OpenVPN, 50 L2TP and 50 PPTP tunnels, plus WireGuard and GRE (standalone mode).

Yes. It works with Omada Central (cloud-based), Omada hardware and software controllers and the Omada app, with zero-touch provisioning under an Omada controller. Standalone web and CLI management are also available.

TP-Link lists desktop, wall and rack mounting, but the rackmount kit is not provided.

The ER706W-4G, a power adapter, rubber feet and a quick installation guide.

Need more than one ER706W-4G for a 4G-connected branch or site?

Ask ARC IP Networks for volume and project pricing on TP-Link Omada products.

Get a quoteCall 1300 100 440

TP-Link Omada in Australia. Browse the TP-Link Omada range: gateways, PoE switches, ceiling and outdoor access points and hardware controllers, all from ARC IP Networks.

Shop the range

Brand TP-Link

Accurate Shipping Costs

Our online shipping calculator is designed to provide a final, accurate shipping cost based on the items in your cart and your delivery postcode. Shipping costs are calculated at checkout based on your order and delivery postcode. The final cost is calculated based on several factors which are automatically accounted for by our system, including:

  • The stock location of the item(s) across our warehouses.
  • Orders with multiple items that may require special packaging.
  • The weight and dimensions of the order (including heavy or oversized items).
  • The delivery courier servicing your specific region.

Delivery Times

 

Standard Processing


Most orders placed by 2pm AEDT are dispatched for next working day delivery. Larger orders may require 1-2 additional business days for processing. If timing is critical, please contact us to discuss expedited options (additional charges may apply).


Delivery Timeframes


Region

Processing Time

Express Delivery

Standard Delivery

VIC, NSW, SA, QLD Metro, TAS

1-2 business days

1-2 business days

2-4 business days

NT, WA, QLD Rural

1-2 business days

1-2 business days

3-5 business days

New Zealand

1-2 business days

2-3 business days

4-10 business days

Please note: Processing times may extend during peak periods such as Christmas and end of financial year.

Free Warehouse Pickup


Save on shipping costs with free pickup from our ARC IP Networks Blackburn warehouse. Simply place your order online or by phone, and collect during business hours (Monday to Friday). Please allow time for picking and packing. For urgent orders, call 1300 100 440 to confirm your order is ready.

ARC IP Networks Pickup Address: 6 George Street, Blackburn, VIC 3130


Insurance & Tracking


All ARC IP Networks shipments are fully insured and trackable. Once dispatched, you'll receive an email with your tracking number and courier website details. If your item is confirmed lost or damaged by our courier, we'll arrange a replacement in consultation with you.


International Shipping


ARC IP Networks ships to New Zealand. Please note:


  • Import duties and taxes vary by country
  • Buyers are responsible for all customs charges
  • Contact your local customs authority before ordering
  • We'll provide required documentation for smooth customs clearance
  • Buyers cover all shipping costs for returns due to refused duties/taxes


Delivery Requirements

Signature Required


All deliveries must be signed for. If you won't be home, contact our Sales Support team to arrange Authority to Leave. Important: Authority to Leave voids shipping insurance if parcels are lost or stolen.


Delivery Restrictions


We do not deliver to PO Boxes or Parcel Lockers as our couriers cannot access them. Orders sent to these addresses will be returned, incurring redelivery fees.


Shipping Issue Resolution

ARC IP Networks works closely with our shipping partners to resolve any delivery issues quickly and fairly:


  1. Confirmation: We verify expected delivery dates with our shipping partners
  2. Investigation: Issues outside normal timeframes trigger formal investigations
  3. Communication: We keep you updated throughout the resolution process
  4. Resolution: Confirmed lost items are replaced or refunded after investigation completion


Please note: Refunds for lost, missing, or delayed orders cannot be processed until shipping partner investigations are complete. This does not affect your rights under the Australian Consumer Law, and refunds or replacements will be provided where required once loss or damage is confirmed.

Warranty & Faulty ProductsDead on Arrival (DOA)Change of Mind & Non-Faulty ReturnsRefunds & Processing TimeframesRestocking FeesNon-Warranty RepairsReturn Methods

Warranty & Faulty Products

ARC IP Networks complies with the Australian Consumer Law (ACL).

If a product is faulty, damaged, not of acceptable quality, or does not perform as advertised, you are entitled to a repair, replacement, or refund in accordance with ACL.

Manufacturer Warranty Returns

For faults developing after 14 days within the warranty period:

  • Contact ARC IP Networks first at info@arcip.com.au or 1300 100 440
  • We will assess the issue and coordinate with manufacturers, authorised service centres, or distributors on your behalf
  • Where required, a manufacturer RMA may be arranged
  • ARC IP Networks manages the return process and next steps

Dead on Arrival (DOA)

Products that arrive faulty or damaged must be reported within 14 days of delivery.

ARC IP Networks will arrange assessment, replacement, or refund as appropriate.

Change of Mind & Non-Faulty Returns

Change-of-mind returns must be requested within 14 days of delivery. For change-of-mind returns, the product must be unused, unopened, in its original packaging, and returned with all accessories and documentation. These conditions apply only to change-of-mind returns and do not limit or exclude your rights under the Australian Consumer Law. Some products are not eligible for change-of-mind returns, including:

  • Ex-demo products
  • Clearance or markdown items
  • Special-order items
  • Products clearly marked “No Change-of-Mind Returns”

Important

This does not affect your rights under Australian Consumer Law.

If a product is faulty, not of acceptable quality, or does not meet advertised specifications, it remains eligible for return regardless of category.

Refunds & Processing Timeframes

  • Approved refunds are processed within 7 business days of receiving returned goods
  • Refunds are issued to the original payment method, unless otherwise agreed
  • Replacement or repair may be offered where appropriate
  • Store credit may be offered only with customer consent

Handling fees and non-returnable service charges may not be refundable where permitted by law.


Restocking Fees

For approved change-of-mind or non-faulty returns, a 15% restocking fee applies.

  • Any applicable restocking fee will be clearly communicated prior to return approval
  • The fee will be deducted from the refund amount
  • Restocking fees do not apply to returns made under the Australian Consumer Law, including faulty, damaged, or misrepresented goods.

Return Shipping Costs

  • Change-of-mind returns: The customer is responsible for return shipping costs.
  • Faulty or defective products: ARC IP Networks covers return shipping under Australian Consumer Law.

Non-Warranty Repairs

For issues not covered by warranty:

  • ARC IP Networks will provide a quote before proceeding
  • Customers are responsible for all shipping and service costs
  • No repairs are undertaken without customer approval

Return Methods

Returns may be made:

  • In-store at ARC IP Networks – 6 George Street, Blackburn VIC 3130
  • Or by shipment as instructed by our support team

Proof of purchase is required for all returns.

Enquire About this Product


Any questions about this product? Fill out the form below, and we'll get back to you soon!

Submit