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Yealink CP965 - Conference VoIP phone - with Bluetooth interface - IEEE 802.11a/b/g/n (Wi-Fi) / Bluetooth 4.2 - 10-way call capability - SIP, SIP v2, SRTP - black

Price:

715.00


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Yealink CP965 - Conference VoIP phone - with Bluetooth interface - IEEE 802.11a/b/g/n (Wi-Fi) / Bluetooth 4.2 - 10-way call capability - SIP, SIP v2, SRTP - black

https://arcip.com.au/web/image/product.template/1972/image_1920?unique=5be63db
The Yealink CP965 Touch-Sensitive HD IP Conference Phone delivers crystal-clear audio with 13 built-in microphones, Android 9.0 system, and seamless Bluetooth or USB connectivity — the perfect smart conferencing solution for modern meeting rooms.

715.00 715.0 AUD 715.00 incl. GST

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    Authorised Australian Reseller | Australian Stock | Genuine Local Warranty

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Touch-Sensitive HD IP Conference Phone

Yealink CP965 is designed for medium and large-sized conference rooms. Based on the Android 9.0 system, it is a flagship HD conference phone with powerful voice conferencing features and easy control operation. CP965 adopts a business and introverted design that perfectly matches the calm style of the conference room, but also an acoustic fabric, which is impervious to any accidental liquid spills. Its fingerprint-proof LCD screen with a clear UI interaction page makes it easy for everyone to control the meeting. CP965 has 13 built-in microphones, providing you with a clear and natural conference call experience. In addition, you can also connect CP965 to your mobile device (such as a PC device, smartphone, etc.) via Bluetooth or USB to achieve a variety of UC hybrid meeting modes. CP965 can be connected with 3 CPs in a star shape to realize synchronous sound pickup and playback, providing users with an optimum audio experience. CP965 provides you with a new intelligent voice conferencing solution, which is the ideal office assistant for your conference room.

Key Features and Benefits

• Red Dot[2021]

• Android 9.0

• 5-inch multi-touch screen with 720x1280 resolution

• Optimal HD audio, full duplex technology

• Yealink Noise Proof Technology

• 20-foot (6-meter) and 360-degree voice pickup

• Built-in 12-microphone array for voice pickup

• Built-in 1-microphone array for noise cancellation

• Power over Ethernet

• 10-way conference call

• Hybrid UC meeting

• Built-in Wi-Fi (2.4GHz/5GHz, 802.11a/b/g/n)

Modest Design, Easy-to-Use User Interface

Yealink CP965 is a hermit in the conference room. Its black acoustics fabric can realize crystal-clear audio and is resistant to water, oil, and stains. Its ultra-thin body, appropriate desktop fit, and ingenious hidden wiring slot are perfectly fit for the simple business style in the conference rooms. Additionally, its built-in Android 9.0 system and easy-to-use UI interface, allow users to launch a meeting with one button and increase user adoption.

HD Audio, Smooth Communication

CP965 adopts a Y-shaped design and has 12 built-in microphones for sound picking and 1 microphone for noise cancellation. Its 20-foot and 360° omni-direction voice pickup provides users with a clear and natural voice conference experience.

Rich Features and High Expandability

CP965 supports 10-way conference calls, enabling participants from different locations to communicate smoothly, reducing costs for your company. You can connect the CP965 to your mobile devices (such as a computer, smartphone, etc.) using Bluetooth or Type C, or use the USB 2.0 port to connect the PSTN device CPN10, enabling Hybrid UC meetings that include PSTN, SIP, and mobile phone integration. Moreover, when working with the DECT wireless expansion microphone CPW65, an up to 30-meter connection distance with CP965 can be achieved while still keeping the conference room table clean.

Specifications

SpecificationsDescription
Audio Features• Optimal HD audio
• Yealink Noise Proof Technology
• Smart Noise Filtering
• 13ft (4m) high-quality voice pickup range Maximum 20ft (6m) voice pickup range
• Apply to medium to large conference room
• Built-in 12-microphone array, 360-degree voice pickup
• Built-in 1-microphone array, decrease noise
• Loudspeaker
- Frequency: 100-20,000 Hz
- Volume: 94 dB at 0.5-m peak volume
• 56mm diameter and 5w speaker
• Full-duplex speakerphone with AEC
• Echo cancellation tail length is up to 320ms
• Background noise suppression
• Codecs: G722, G722.1C, G726, G.729, G.729A, G723, iLBC, PCMU(G.711µ), PCMA (G.711A)
• DTMF: In-band, Out-of-band (RFC 2833) and SIP INFO
• VAD, CNG, PLC, AJB, AGC
Phone features• 1 SIP account
• Call hold, mute, DND, call recording, hotline
• 10-way conference call
• Analog PSTN calls via CPN10
• Redial, call waiting, emergency call
• Call forward, call transfer, call return, dial plan
• Ring tone selection/import/delete
• Set date time manually or automatically
• Volume adjustment
• Pairing via Bluetooth
• Create meeting directly
• Join meeting seamlessly
• Active Speaker
Star connection• Up to four CP965: One Master CP, three Slave CP
• Wired network only
• Two expansion microphones for each CP965
Directory• Local phonebook up to 1000 entries
• XML/LDAP remote phonebook
• Intelligent search method
• Phonebook search/import/export
• Call history: dialed/received/missed/forwarded
• Block list
IP-PBX features• Busy Lamp Field (BLF)
• Multicast paging
• Intercom
• Anonymous call
• Anonymous call rejection
• Voice mail
• Distinctive ringtone
• Call pickup
Display• 5” 720x1280 capacitive touch screen
• Volume key
• Home button
Interface• 1 x RJ45 10/100M Ethernet port
• Built-in Wi-Fi (2.4GHz/5GHz, 802.11a/b/g/n)
• Built-in Bluetooth 4.2
• Power over Ethernet (IEEE 802.3at), class 4
• 1 x USB 2.0 Type-A device port
• 1 x USB 2.0 Type-C device port
• 1 x Security slot
Network and Security• SIP v1 (RFC2543), v2 (RFC3261)
• SIP server redundancy supported
• IPv4/IPv6
• NAT traversal: STUN mode
• Proxy mode and peer-to-peer SIP link mode
• IP assignment: static/DHCP
• HTTP/HTTPS web server
• Time and date synchronization using SNTP
• UDP/TCP/DNS-SRV (RFC 3263)
• QoS: 802.1p/Q tagging (VLAN), Layer 3 ToS, DSCP
• SRTP for voice encryption
• Transport Layer Security (TLS1.3)
• HTTPS certificate manager
• AES encryption for configuration file (AES256)
• Adb encryption authenticated
• Digest authentication using MD5/SHA1/SHA224/SHA256/SHA384/SHA512
• OpenVPN, L2TP VPN
• WPA2/WPA3
• Secure boot
• GARP (Generic Attribute Registration Protocol)
Management• Configuration: browser/phone/auto-provision/Yealink Device Management Platform
• Auto provision via FTP/TFTP/HTTP/HTTPS for mass deployment
• Auto-provision with PnP
• Zero-sp-touch, TR-069
• Reset to factory, reboot
• Package tracing export, system log
Other physical features• Color: Black
• External Yealink PoE adapter (Optional)
• Power consumption (PoE): 7.3W-20W
• Dimension (W*D*H): 328mm*322mm*62mm
• Operating humidity: 10~90%
• Operating temperature: -10 to +45°C (+14 to 113°F)
• Storage temperature: -30 to +70°C (-22 to +158°F)
Package Features• Package content:
- Yealink CP965 IP conference phone
- Ethernet Cable (7.5m CAT5E UTP cable)
- M2×5 screw
- Screwdriver
- Wireless Microphone CPW65 (Optional)
- Quick Start Guide
- Yealink PoE Adapter YLPOE30 (Optional)
• Qty/CTN: 5 PCS
• N.W/CTN: 7.964 kg
• G.W/CTN: 9.02 kg
• Giftbox size: 398mm*384mm*105mm
• Carton Meas: 552mm*392mm*410mm
Compliance
Brand Yealink

Accurate Shipping Costs

Our online shipping calculator is designed to provide a final, accurate shipping cost based on the items in your cart and your delivery postcode. Shipping costs are calculated at checkout based on your order and delivery postcode. The final cost is calculated based on several factors which are automatically accounted for by our system, including:

  • The stock location of the item(s) across our warehouses.
  • Orders with multiple items that may require special packaging.
  • The weight and dimensions of the order (including heavy or oversized items).
  • The delivery courier servicing your specific region.

Delivery Times


 

Standard Processing


Most orders placed by 2pm AEDT are dispatched for next working day delivery. Larger orders may require 1-2 additional business days for processing. If timing is critical, please contact us to discuss expedited options (additional charges may apply).


Delivery Timeframes


Region

Processing Time

Express Delivery

Standard Delivery

VIC, NSW, SA, QLD Metro, TAS

1-2 business days

1-2 business days

2-4 business days

NT, WA, QLD Rural

1-2 business days

1-2 business days

3-5 business days

New Zealand

1-2 business days

2-3 business days

4-10 business days

Please note: Processing times may extend during peak periods such as Christmas and end of financial year.

Free Warehouse Pickup



Save on shipping costs with free pickup from our ARC IP Networks Blackburn warehouse. Simply place your order online or by phone, and collect during business hours (Monday to Friday). Please allow time for picking and packing. For urgent orders, call 1300 100 440 to confirm your order is ready.

ARC IP Networks Pickup Address: 6 George Street, Blackburn, VIC 3130


Insurance & Tracking



All ARC IP Networks shipments are fully insured and trackable. Once dispatched, you'll receive an email with your tracking number and courier website details. If your item is confirmed lost or damaged by our courier, we'll arrange a replacement in consultation with you.


International Shipping



ARC IP Networks ships to New Zealand. Please note:


  • Import duties and taxes vary by country
  • Buyers are responsible for all customs charges
  • Contact your local customs authority before ordering
  • We'll provide required documentation for smooth customs clearance
  • Buyers cover all shipping costs for returns due to refused duties/taxes


Delivery Requirements


Signature Required


All deliveries must be signed for. If you won't be home, contact our Sales Support team to arrange Authority to Leave. Important: Authority to Leave voids shipping insurance if parcels are lost or stolen.


Delivery Restrictions


We do not deliver to PO Boxes or Parcel Lockers as our couriers cannot access them. Orders sent to these addresses will be returned, incurring redelivery fees.


Shipping Issue Resolution


ARC IP Networks works closely with our shipping partners to resolve any delivery issues quickly and fairly:


  1. Confirmation: We verify expected delivery dates with our shipping partners
  2. Investigation: Issues outside normal timeframes trigger formal investigations
  3. Communication: We keep you updated throughout the resolution process
  4. Resolution: Confirmed lost items are replaced or refunded after investigation completion


Please note: Refunds for lost, missing, or delayed orders cannot be processed until shipping partner investigations are complete. This does not affect your rights under the Australian Consumer Law, and refunds or replacements will be provided where required once loss or damage is confirmed.

Warranty & Faulty Products

ARC IP Networks complies with the Australian Consumer Law (ACL).

If a product is faulty, damaged, not of acceptable quality, or does not perform as advertised, you are entitled to a repair, replacement, or refund in accordance with ACL.

Manufacturer Warranty Returns

For faults developing after 14 days within the warranty period:

  • Contact ARC IP Networks first at info@arcip.com.au or 1300 100 440
  • We will assess the issue and coordinate with manufacturers, authorised service centres, or distributors on your behalf
  • Where required, a manufacturer RMA may be arranged
  • ARC IP Networks manages the return process and next steps

Dead on Arrival (DOA)

Products that arrive faulty or damaged must be reported within 14 days of delivery.

ARC IP Networks will arrange assessment, replacement, or refund as appropriate.

Change of Mind & Non-Faulty Returns

Change-of-mind returns must be requested within 14 days of delivery. For change-of-mind returns, the product must be unused, unopened, in its original packaging, and returned with all accessories and documentation. These conditions apply only to change-of-mind returns and do not limit or exclude your rights under the Australian Consumer Law. Some products are not eligible for change-of-mind returns, including:

  • Ex-demo products
  • Clearance or markdown items
  • Special-order items
  • Products clearly marked “No Change-of-Mind Returns”

Important

This does not affect your rights under Australian Consumer Law.

If a product is faulty, not of acceptable quality, or does not meet advertised specifications, it remains eligible for return regardless of category.

Refunds & Processing Timeframes

  • Approved refunds are processed within 7 business days of receiving returned goods
  • Refunds are issued to the original payment method, unless otherwise agreed
  • Replacement or repair may be offered where appropriate
  • Store credit may be offered only with customer consent

Handling fees and non-returnable service charges may not be refundable where permitted by law.


Restocking Fees

For approved change-of-mind or non-faulty returns, a 15% restocking fee applies.

  • Any applicable restocking fee will be clearly communicated prior to return approval
  • The fee will be deducted from the refund amount
  • Restocking fees do not apply to returns made under the Australian Consumer Law, including faulty, damaged, or misrepresented goods.

Return Shipping Costs

  • Change-of-mind returns: The customer is responsible for return shipping costs.
  • Faulty or defective products: ARC IP Networks covers return shipping under Australian Consumer Law.

Non-Warranty Repairs

For issues not covered by warranty:

  • ARC IP Networks will provide a quote before proceeding
  • Customers are responsible for all shipping and service costs
  • No repairs are undertaken without customer approval

Return Methods

Returns may be made:

  • In-store at ARC IP Networks – 6 George Street, Blackburn VIC 3130
  • Or by shipment as instructed by our support team

Proof of purchase is required for all returns.

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